Privacy Policy of Veridian Keystone

Veridian Keystone ("we", "our", "us") is dedicated to protecting the privacy of individuals who visit our website and use our hospitality software solutions, which include comprehensive property management systems, online booking engines, guest relationship management (CRM) tools, revenue optimization analytics, staff management platforms, and point-of-sale integration for hotel services. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

1.1. Personal Information You Provide to Us:

• Contact Information: When you express an interest in obtaining information about our services, register for an account, subscribe to marketing communications, or contact us, we may collect your name, email address, phone number, and company name.
• Account Information: If you create an account for our online platform, we collect login credentials such as username and password (hashed).
• Communication Content: Any information you provide when communicating with us via forms, email, or chat support.

1.2. Information Collected Automatically:

When you visit our website, we may automatically collect certain information about your device and usage patterns.

• Log Data: Information that your browser automatically sends whenever you visit our site, including your IP address, browser type and settings, the date and time of your request, and how you interacted with our site.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are small data files placed on your device.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our website and services.
• To improve, personalize, and expand our website and services.
• To understand and analyze how you use our website.
• To develop new products, services, features, and functionality.
• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
• To send you emails and other communications about our products, services, offers, events, and news.
• To find and prevent fraud.

3. How We Share Your Information

Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf and require access to such information to carry out their work for us (e.g., payment processing, hosting, analytics, customer service).

Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Veridian Keystone, (iii) act in urgent circumstances to protect the personal safety of users of the Service or the public, or (iv) protect against legal liability.

Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your information may be disclosed or transferred.

Consent: We may share your information with your consent or at your direction.

4. Your Data Protection Rights

Depending on your location, you may have the following data protection rights:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To make a request, please contact us at the address provided below. We will respond to your request within one month.

5. Security of Your Information

We are committed to protecting the security of your personal information. We use a variety of industry-standard security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us: